Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information when you purchase our services, including:
- Name and email address
- Payment information (processed by third parties like Mercado Pago)
- Usage data of the coaching service
- Conversations with the AI coach (to improve the service)
- Device and browser information
2. How We Use Your Information
We use your information to:
- Process payments and deliver services
- Improve our AI coaching system
- Communicate with you about your account and services
- Send service-related announcements
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Sharing Information
We do not sell your personal information. We share data only with:
- Payment processors (Mercado Pago) necessary for service delivery
- Cloud service providers for hosting and storage
- Analytics services to understand usage patterns (anonymized data)
- Legal authorities when required by law
4. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent for data processing
Contact support to exercise these rights: contact@seducser.com
5. Data Retention
We retain your data as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal and operational purposes for up to 7 years.
6. Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits
- Limited access to personal data
- Secure payment processing through certified providers
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
We use cookies to:
- Remember your language preference
- Keep you logged in
- Analyze site usage (Google Analytics)
You can disable cookies in your browser settings, but this may affect functionality.
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. International Users
Your information may be transferred to and processed in countries other than your country of residence. By using our service, you consent to this transfer.
10. Changes to This Policy
We may update this privacy policy. We will notify you of significant changes via email or through the service.
11. Contact
For privacy questions or concerns, contact: contact@seducser.com
